Drafting with a model saves the blank page. Sending with a model creates the wrong recipient, the extra promise, and the internal note in the customer’s inbox. The send button stays with a person.
Four kinds of mail
| Kind | Model writes | You still do |
|---|---|---|
| Receipt | One line, no date promise | Confirm there is no commitment |
| Request for info | Questions and a short reply | Check attachments and times |
| Push the work forward | Next step and open points | Delete promises you cannot keep |
| Sensitive | A summary of risks only | Write the mail yourself |
Complaints, quotes, contracts, and HR mail are sensitive. A polished apology that offers a refund is worse than a slow, accurate reply.
The draft shape
Ask for two blocks. The customer block may not claim an attachment you did not name, and it must mark unknown dates or amounts as [to fill]. The internal block lists what a reader might think you promised. You paste only the first block.
Before sending, check: recipients and cc, attachments that the text mentions, no leftover [to fill], no promise you cannot keep, tone that matches the relationship, and no internal sentence in the body.
If you delete most drafts of one kind, stop asking for a sendable draft. Ask for a summary instead. The prompt skeleton lives in A prompt template you can reuse.